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System Guarantees

What happens when things go wrong

Governance systems fail. What matters is how they fail. Every behavior on this page is enforced by code and verified by automated tests—not marketing claims.

Why failure behavior matters

Most vendors tell you how their system works when everything is fine. We document what happens when it isn't—because that's when governance matters most.

Predictable degradation

When components fail, behavior degrades in documented, predictable ways. No silent failures, no mystery states.

Audit continuity

Even during failures, audit trails are preserved. You never lose visibility into what happened.

Verifiable claims

These aren't promises—they're behaviors enforced by code. Auditors can verify them. So can you.

Billing & Account States

Governance degrades safely

When billing issues occur, ΔOS never silently changes behavior. Each state has explicit, documented consequences.

StateTriggerWhat Happens
GRACE_PERIODPayment failsObserve and govern continue. Execution paused. 7 days to resolve.
PAST_DUEGrace period expiresAll execution blocked. Governance preserved. Data export available.
SUSPENDEDAdmin actionRead-only mode. Export available. Contact support to resolve.
TERMINATEDContract endedExport-only mode. All governance artifacts preserved for retrieval.

Invariant: You can always export your data. Governance artifacts are never deleted, even after termination.

LLM Independence

Governance decisions are deterministic

LLMs generate human-readable explanations, but they never influence actual governance decisions. If the LLM provider goes down, governance continues unchanged.

When LLM is available

  • Governance decision rendered (deterministic)
  • Human-readable explanation generated
  • Full audit trail stored

When LLM is down

  • Governance decision rendered (unchanged)
  • !Fallback explanation from judgment data
  • Full audit trail stored

Invariant: JudgmentIR, PolicyIR, and TrustIR are always deterministic. LLM availability has zero impact on governance outcomes.

Execution Failures

Predictable retry and escalation

When execution adapters fail, ΔOS follows documented retry patterns. Every failure mode has an explicit handling path.

Retry patterns

  • Timeout: 3 retries with exponential backoff (1s, 2s, 4s)
  • Connection error: 3 retries, then Dead Letter Queue
  • Auth failure: No retry, immediate escalation
  • Partial success: Per-step retry, audit each outcome

After max retries

When all retries are exhausted:

  • • Intent enters Dead Letter Queue
  • • Operator notified immediately
  • • Automatic rollback if configured
  • • Full audit trail preserved
Audit Guarantees

Everything is replayable

Every governance decision can be reproduced from its inputs. No black boxes. Auditors can verify any judgment at any time.

What's preserved

  • 1IntentIR stored at submission time
  • 2Evidence bundle archived at judgment time
  • 3LIM definition frozen at deprecation
  • 4Policy version preserved with each decision

Replay verification

Every replay bundle includes:

  • • Original judgment output
  • • Replayed judgment output
  • • Match status (identical / diverged)
  • • Cryptographic hash verification

Invariant: A LIM that has produced judgments can never be deleted. Audit trails are preserved indefinitely.

See how we measure value

Governance creates measurable value. Learn how ΔOS quantifies it with conservative, evidence-linked estimates.